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Customer Satisfaction Survey - PLASTIFRANCE CARDS- Year 2013

Our support teams will read carefully all your comments and incorporate them in our on-going product improvement process.

mandatory answer

Question 1

Thank you to enter here your pseudonym

Question 2

How do you evaluate the quality of phone answering ?

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Question 3

How do you measure our responsiveness to your enquiries ?

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Question 4

How do you rate our complaints processing management ?

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Question 5

How do you rate the technical skills of your contacts ?

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Question 6

We work hard to offer you technical solutions. How do you eveluate our ability to be source of creative solutions?

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Question 7

What will you say about the visits frequency of our sales manager ?

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Question 8

Have you already visited our website, www.plastifrance-card.com ?

Question 9

if yes, How do you find informations on our website ?

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Question 10

On the quotation received in 2013, what do you think about our price positionning ?

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Question 11

What do you think about our product development leadtime ?

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Question 12

How would you rate PLASTIFRANCE for the compliance of the product specifications (Packing terms and marking)?

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Question 13

How do you assess our logistic '& supply chain ?

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Question 14

What is your evaluation on the quality/price ratio of the items sold by Plastifrance

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Question 15

How do you rate Plastifrance products range ?

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Question 16

How do you rate our environmental policy ?

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mandatory answer

Question 17

You have nearly finished. Thank you for the attention you gave to this document. Globally how will you assess the general performance of PLASTIFRANCE in 2013 ?

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Question 18

Would you recommend Plastifrance to other business relations ?

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