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ELIXENS FRANCE - Client satisfaction survey

Our company's performance assessment, for the period from January 1st to December 31st, 2016, in an effort to constantly improve our clients' satisfaction.

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Question 1

Please fill in the name of your Company

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Question 2

Overall assessment of ELIXENS FRANCE products '& services

1 = very unhappy; 10 = very satisfied

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Question 3

Frequency of our sales manager's visits

1 = not sufficient; 5 = ideal

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Question 4

Our capacity to manage your requirements

1 = not sufficient; 5 = ideal

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Question 5

Delay in responding to your urgent enquiries

1 = not sufficient; 5 = ideal

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Question 6

General assessment of our samples and technical solutions

1 = not sufficient; 5 = ideal

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Question 7

Overall management of your orders

1 = not sufficient; 5 = ideal

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uncheck

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Question 8

Respecting scheduled delivery dates

1 = not sufficient; 5 = ideal

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Question 9

Conformity of delivered products to proposed samples or previous order

1 = not sufficient; 5 = ideal

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Question 10

Overall assessment of our different services (Regulation, Technical, Marketing, R'&D)

1 = not sufficient; 5 = ideal

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Question 11

Provision of technical documents

1 = not sufficient; 5 = ideal

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Question 12

Marketing supports that accompany our samples (if relevant)

1 = not sufficient; 5 = ideal

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Question 13

In general, regarding the last few years, how do you consider our global services?

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Question 14

Please state any comments and tips that may permit us to increase client satisfaction

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Question 15

Please state your job position in the company

Question 16

If you enter your name here-below we will keep your contact as a reference for our future Client Satisfaction Surveys.




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