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How do you manage changes ?

Please explain the way you are managing Changes, a.k.a. Drops and Hotfixes

This is an anonymous survey to get the real practices in place and use this as input to design improved procedures.
There is no good or bad answer, just tell us your real life ;-)

This first section is focusing on Drops (delivering new functions)

Question 1

Is your yearly schedule for drops aligned with a corporate schedule (IT Monthly drops, R'&D Drops, '…) ?

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Question 2

What is your drop average frequency ?

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Question 3

What is the average end-to-end duration of a drop (from the beginning of the change in production to the moment all the changes are delivered and data are up-to-date in modified data structures)

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Question 4

What is your Change process followed for drops ? Do you log every production change with a simple change ?

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Question 5

What is your delivery path to deliver enhancements ?

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Question 6

For DataBase contents, How do you execute your drop ? Which tools do you use and why ?

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Question 7

For ETL contents, How do you execute your drop ? Which tools do you use and why ?

ETL Central Repository ? export+import ETL as ATL/XML ?

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Question 8

For Reporting contents, how do you execute your drop ? Which tools do you use and why ?

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Question 9

Globally, what are you biggest concerns about the procedures used to deliver Drops.
What are the main area on which you expect improvements ?

The section below is focusing on Hotfixes (i.e. the way you deliver local fixes to production)

Question 10

What is your Hotfix average frequency (since Jan. 1st 2017) ?

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Question 11

What is your Change process followed for Hotfixes ?

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Question 12

What is your delivery path for Hotfixes ?

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Question 13

Which tools do you use to deliver the Hotfix Content (DataBase, ETL, Reports, ...)

Question 14

Globally, what are you biggest concerns about the procedures used to deliver Hotfixes.
What are the main area on which you expect improvements ?

Thank you




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