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Company Ascorel, Customer’s satisfaction

QUESTIONNARY COMPLETED BY THE CUSTOMER

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Question 1

Thank you to enter here your pseudonym

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Question 2

Name of the writter:

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Question 3

Function :

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Question 4

Field :

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Question 5

Machines which are concerned :


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Question 6

Which type (s) of Ascorel products do you use and in which quantity ?

Comments

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Question 7

When did you purchase your first device ?

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Question 8

How the system is installed into the machine?

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Question 9

Do you think the installation was made properly ?

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Question 10

Do you think that installation give the feeling of an « industrial » intervention ?

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Question 11

Are you happy regarding the quality of the training made by our certified Ascorel technician ?

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Question 12

Do you think that the product is easy to use ?

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Question 13

Have you ever used other brands, if yes how do you situate us compared to our competitors ?

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Question 14

Which characteristic is the most use full according to your needs ?

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Question 15

How do you use Ascorel products ? (That means what do you do with them and why ?)

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Question 16

Have you seen a significant improvement of your process since you use Ascorel devices ?

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Question 17

Are you satisfied by Ascorel products ?

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Question 18

Are you satisfied by the service given by Ascorel ?

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Question 19

Would you recommand Ascorel to someone else ?

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Question 20

According to you, what would we have to improve to be better ?

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Question 21

Do you give the authorization of Ascorel to use this testimony in some marketing’s operations such as : communication on our website, ads, communications to others dealers etc… ?




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