Impact of online reputation on companies performances

mandatory answer

Question 1

Can you briefly explain what your company does ?

Question 2

Are you aware of what online reputation is?

Question 3

Do you believe that a positive or negative online reputation for a product/brand can dissuade customers from purchasing a product thus impacting a company performances?

Question 4

Are you aware of the risks of mismanagement of your online reputation? Have you ever faced a situation like that ?

Question 5

Are you aware of the benefits of good management of your online reputation?

Question 6

On a scale of 1 to 10, how important is your company’s online reputation to you?

Question 7

As a manager, do you consider that the reputation of your company is an important factor in achieving your strategic objectives?

Question 8

What do you think is the foundation of a company's reputation from the consumer's point of view?

Question 9

On a scale from 1 to 10, how important are the following in assessing a company's reputation?

Question 10

In your company, are you on standby with your online reputation?

Question 11

Do you think that managing the online reputation requires an investment of what scale? Do you believe it is worth it?

Question 12

How important is the management of online reputation within your company strategy? What means do you deploy?

Question 13

Does the customers reviews online plays a part in your decision making ? Is a negative review on one of your product can lead to the deleting of the product ?