ESAT 2018 - South Africa

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Question 1

Country?

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Question 2

Gender

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Question 3

Age

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Question 4

What is your role in TLScontact South Africa?

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Question 5

How long have you been in TLScontact South Africa?

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Question 6

Which is the main means of transportation you use to come to the office?

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Question 7

How likely is it that you would recommend working for TLScontact Nigeria to a friend or a relative, on a zero-to-ten scale, where 10 means “extremely likely” to recommend and 0 means “not at all likely” to recommend.

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Question 8

What is the main reason for your score? (please write in detail…)

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Question 9

Overall, how much would you say you are satisfied working at TLScontact Nigeria, on a zero-to-ten scale, where 10 is completely satisfied and 0 is not at all satisfied?

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Question 10

Which clients are you working for?

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Question 11

How likely is it that you would recommend UK to a friend or a relative, on a zero-to-ten scale, where 10 means “extremely likely” to recommend and 0 means “not at all likely” to recommend.

TRAINING AND DEVELOPMENT

Still using a zero-to-ten scale, where 10 is completely satisfied and 0 is not at all satisfied

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Question 12

how much would you say you’re satisfied with the effectiveness of the ongoing training?

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Question 13

how much would you say you’re satisfied with the frequency of the ongoing training you receive?

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Question 14

how much would you say you’re satisfied with the content of the ongoing training you receive?

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Question 15

Overall, how much would you say you’re satisfied with the training and development you receive at TLScontact South Africa ?