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LISA Operational efficiency

This short survey is aimed to better assess the efficiency of LISA scheduling system.
Please answer this survey only if you are part of CMA CGM operations team, and that you are using LISA on a daily basis.
If not concerned by a question, please do not answer.

Question 1

Before the deployement of LISA, how many hours per day did you spend on CVoyages to update your schedules ?

Question 2

How many hours a day do you spend now on LISA to update your schedules ?

Question 3

How often do you encounter issues / bugs in LISA which are blocking the update of the schedules ?

uncheck

Question 4

Have you already met an issue / bug endangering the loading of units on board a vessel ?

uncheck

Question 5

In case you have been performing sliding / phase out / phase in / proforma update / etc... Have you ever been blocked for several hours working only on LISA to solve an issue, at the detriment of your other tasks ?

uncheck

Question 6

How would you judge the efficiency of bug correction until now ?

Inexistant.All bugs corrected immediately

Question 7

How would you rate the communication done regarding LISA improvement / correction / developments ?

0
uncheck

Question 8

From your experience on LISA, how would you rate:

Extremely poorNeither good nor badExtremely good
The general ergonomy of LISA
The flexibility of LISA
The reactivity and speed of LISA

Question 9

Are you using the daily operational dashboard ?

uncheck

Question 10

Are you using LISA Intranet ?

uncheck

Question 11

Are you using SDM reports from LISA ?

uncheck

Question 12

Are you able to present a Slot Cost study from LISA to your line management ?

uncheck

Question 13

Today, how has LISA changed your operational efficiency compared to CVoyages ?

Greatly deterioratedSame as beforeGreatly improved

Question 14

In the future, considering all bugs solved, how do you think LISA will affect our operational efficiency compared to CVoyages ?

Greatly deterioratedSame as beforeGreatly improved

Question 15

Do you think LISA is :

uncheck



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