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Customer Satisfaction Survey

Question 1

Please indicate your age range

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Question 2

PLease Indicate your gender

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Question 3

Would you please indicate your normal place of residence?

Question 4

How did you find out about the service?

General factors

Please answer the questions below using the following scale : Excellent 5...4...3...2...1 Poor

Question 5

Pleasantness in general

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Question 6

The overall quality of service

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Question 7

Availability of service

Question 8

How did emloyee's full your expectations?

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Question 9

Please rate the value for the price paid

0+++++
+		++
++		+++
++
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Question 10

If given the opportunity, would you return to this hotel?

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Question 11

What was the best of all?

Question 12

Please provide name of the employee or employees who provided exceptional service.

Question 13

How would you improve The hotel operation,any recommendations?

Thank you for providing me with your valuable feedback and suggestions.




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