“How does the Biophilic Design affect a hotel?”

I am a student in my 3rd year in Hotel Management. This is a market research focus on the biophilic design in hospitality. The results of this research will greatly help me write my thesis about the biophilic design in the hospitality industry.
If this survey was send to your hotel, it is because you did add some biophilic element in your hotel. The survey will only take less than 5 minutes. So if you could answer it, you’ll be of great help.
What is the Biophilic design? It is a concept that incorporates natural materials, natural light, vegetation, nature views and other experiences of the natural world into the modern built environment.
Aim of the research: This is a survey to know if the biophilic design does influence the cost of a room or not, if it does influence the way the hotel is managed, if it does influence the employees’ tasks, and so forth.

mandatory answer

Question 1

HOTEL:

THE CONCEPT IN GENERAL

Question 2

Does your hotel use the biophilic design?

Yes

uncheck

Question 3

Was the Biophilic Design put while the hotel constructed?/ Was your hotel constructed with the biophilic design in mind?

Yes

No, it was added after (ex: during a renovation)

uncheck

Question 4

Why did you decided to add the biophilc design in your hotel architecture?

For its benefits in health

For a good image

Because we are a green hotel

For aesthetics

For profits

Other answer

Comments

WHERE TO PUT THE CONCEPT?

Question 5

In which facilities were biophilic elements (ex: water, plants, water wall, view on nature, natural light, etc.) added?

The guest room

The lobby

The restaurant and/or bar

The wellness centre/ spa

Other answer

Comments

Question 6

And what kind of biophilic element was added?

Adding water (ex: a water wall, an aquarium, a fountain, etc.)

Access to natural light (ex: a window)

Adding plants or object representing nature (ex: a painting, a sculpture, etc.)

Using natural material (ex.: wood, stones, etc.)

Using natural colours (ex: green/plant, yellow/ sun, blue/ water, brown/ wood, etc)

Using the perspective pattern (ex: adding balconies to have a better view of the surrounding, transparent glasses as a wall, etc.)

Other answer

Comments

THE COST

Question 7

How much does adding biophilic elements cost?

Nothing

< 5 000$

Between 5 000$ and 50 000$

Between 50 000$ and 100 000$

Between 100 000$ and 500 000$

Between 500 000$ and 1 million $

> 1 million $

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BENEFITS OF THE CONCEPT

Question 8

Does adding biophilic elements influence the cost of a room?

Yes, it increase the price

Yes, it decrease the price

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Question 9

Does adding biophilic elements influence the income of the hotel in some way?

Yes, in a positive way

Yes, but in a negative way

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Question 10

If yes, how do the biophilic elements affect the income?

Increase the cost of a room (or guests buy more nights)

Increase the cost of a meal/ drink (or guests consume more)

Increase the cost of a wellness service (or guests consume more)

Locals and guest spend more time in the lobby (consume more)

Other answer

Comments

Question 11

Does adding biophilic elements decrease the hotel’s ecological footprint? If yes, how?

Yes (How?)

uncheck

Comments

THE GUESTS

Question 12

Do the biophilic elements in your hotel benefits your guests in some way?

Yes

uncheck

Question 13

If yes, how does the biophilic elements benefit them?

The guests seems in a better mood

The guests leave satisfied

The guests experience more (ex: sounds, scents, etc.)

Other answer

Comments

Question 14

How do your guests respond to the biophilic elements added in the hotel? Do they take notice of
the biophilic design and décor in their review? (ex: comments on website, Customer Satisfaction Survey, etc.)

Yes, in a positive way

Yes, in a negative way

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Question 15

If yes, how many guests take notice of the biophilic elements in their reviews?

Every 10 reviews, at least 1 comment on it

Every 10 reviews, at least 2 comment on it

Every 10 reviews, at least 3 comment on it

Every 10 reviews, at least 4 comment on it

Every 10 reviews, at least 5 comment on it

Every 10 reviews, more than 5 comment on it

Other answer

uncheck

Comments

Question 16

Do the guests rate the hotel better?

Yes

uncheck

THE EMPLOYEES

Question 17

Do the biophilic elements in your hotel benefits your employees in some way?

Yes

uncheck

Question 18

If yes, how do the biophilic elements benefits your employees?

The employees are healthier (or less stressed)

The employees are in a better mood

There is less absenteeism

Other answer

Comments

Question 19

Does putting biophilic design in the hotel create more tasks for the employees?

Yes

uncheck

Question 20

If yes, what kind of tasks?

Feeding fishes or other kind of animals

Caring and watering plants

Applying natural scents

Maintenance of furniture/ decoration made of natural material

It creates new department or a need to employ external services like specialists (to specify):

Other answer

Comments

Question 21

Does putting biophilic design in the hotel require formation for your employees?

Yes

uncheck

Comments

Question 22

If yes, what kind of formtation?

How to clean (in a new way) for a specific material

How to water green wall

Other answer

Comments

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“How does the Biophilic Design affect a hotel?”

HOTEL:

THE CONCEPT IN GENERAL

Does your hotel use the biophilic design?

Was the Biophilic Design put while the hotel constructed?/ Was your hotel constructed with the biophilic design in mind?

Why did you decided to add the biophilc design in your hotel architecture?

WHERE TO PUT THE CONCEPT?

In which facilities were biophilic elements (ex: water, plants, water wall, view on nature, natural light, etc.) added?

And what kind of biophilic element was added?

THE COST

How much does adding biophilic elements cost?

BENEFITS OF THE CONCEPT

Does adding biophilic elements influence the cost of a room?

Does adding biophilic elements influence the income of the hotel in some way?

If yes, how do the biophilic elements affect the income?

Does adding biophilic elements decrease the hotel’s ecological footprint? If yes, how?

THE GUESTS

Do the biophilic elements in your hotel benefits your guests in some way?

If yes, how does the biophilic elements benefit them?

How do your guests respond to the biophilic elements added in the hotel? Do they take notice ofthe biophilic design and décor in their review? (ex: comments on website, Customer Satisfaction Survey, etc.)

If yes, how many guests take notice of the biophilic elements in their reviews?

Do the guests rate the hotel better?

THE EMPLOYEES

Do the biophilic elements in your hotel benefits your employees in some way?

If yes, how do the biophilic elements benefits your employees?

Does putting biophilic design in the hotel create more tasks for the employees?

If yes, what kind of tasks?

Does putting biophilic design in the hotel require formation for your employees?

If yes, what kind of formtation?

How do your guests respond to the biophilic elements added in the hotel? Do they take notice of
the biophilic design and décor in their review? (ex: comments on website, Customer Satisfaction Survey, etc.)