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Volunteer Satisfaction Questionnaire

All questions are about Save The Children Nicolson Street. The questionnaire is anonymous.

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Question 1

How old are you?

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Question 2

How did you hear about Save The Children shop?

Comments

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Question 3

Why did you choose to volunteer in Save The Children?

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Question 4

What do you think about the shop?

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Question 5

What tasks do you prefer to do as volunteer?

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Question 6

Do you receive the newsletter via email?

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Question 7

Is it useful?

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Comments

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Question 8

Would you want more information in the newsletter?

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Question 9

What did you think about the quality of training in the shop?

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Question 10

What do you think of the atmosphere in the shop?

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Comments

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Question 11

Please describe the shop in three words.

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Question 12

How many hours on average do you spend in the shop per week?

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Question 13

Are you satisfied with the tasks you perform?

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Comments

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Question 14

How long have you been volunteering here? (days, weeks, months or years)

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Question 15

Would you recommend volunteering in the shop to other people?

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Comments

Question 16

How do you manage manual handling? (for example lifting heavy bags of donations)

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Comments

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Question 17

How would you rate overall kindness and politeness of the team? (other volunteers and the manager)

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Comments

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Question 18

How would you rate respect for your privacy? (for example handling personal information)

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Comments

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Question 19

What would you like to get in the future?

Comments

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Question 20

If you were the manager of the shop, what would your future plans be?

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Question 21

What could you be improved to help you better understand you role and duties as a volunteer?

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Question 22

Have you got any additional comments or suggestions?




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