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Long stopover survey

We thank you for choosing our airport. We hope that you spent an excellent stopover. In order to constantly improve our services,we invite you to answer this short anonymous survey to share your opinion and impressions.

Question 1

How often do you make a stopover at our airport?

Question 2

The quality of your stopover at our airport :

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Question 3

Could you assess the quality of the ground handling services? (1: Very bad, 10 : Excellent)

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Question 4

Could you assess the quality of the reception of the airport staff? (1: Very bad, 10 : Excellent)

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Question 5

Could you assess the quality of the terminal based on this criteria ? (1: Very bad, 10: Excellent)

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General appearance
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Outsides
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Outsides
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Crew lounge
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Toilets
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Question 6

If you globally assess the level of satisfaction of your passengers for their experience in our airport , they are :

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Question 7

According to you, what can be improved?

Question 8

Would you recommend the services of our airport to another crew?

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Question 9

Have you ever visited the region ?

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Question 10

Regarding the taxi transfer, could you asses your level of satisfaction for each criterion?

Punctuality
0
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Courtesy
0
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Comfort of the vehicle
0
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Safe drive
0
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Question 11

Regarding the accommodation, could you assess your level of satisfaction for each criterion?

Comfort of the room
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Cleanliness
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Environment
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Reception
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Amenities
0
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Question 12

Have you experienced any troubles of any kind during your stay?

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