We use cookies on this site in order to make it works, and for the traffic analysis.
You can refuse or configure cookies by purposes.
Another message from the Google Adsense consent management platform will ask you for your choices relating to the use of your personal data via cookies for advertising.
We thank you to accept cookies which makes this site work.

Technical representative support / Satisfaction survey

Please take some time to fill this quick survey. Intent is to understand your satisfaction regarding your GCI tech Rep (Xavier Clabault) in order to find room for improvement if needed. Thanks a lot by advance

mandatory answer

Question 1

If you wish, write here your dealership's name

Question 2

Responsiveness: From 0 to 10, how will you rank the responsiveness of your tech rep. In other words, is your tech rep available so that you receive answer to your question in reasonable time.

0
uncheck

Comments

Question 3

Quality of the answers: From 0 to 10, how will you rank the quality of the answers you receive. In other words, are the answers clear and do they answer really to the question asked.

0
uncheck

Comments

Question 4

Support received: From 0 to 10, how will you rank the technical and financial support you receive. In other words, is the support received in line with your expectation to help to keep the customer loyalty.

0
uncheck

Comments

Question 5

Fair decisions: From 0 to 10, how you will rank the fact that the decisions taken by the tech rep are fair for all parties (Customer, Dealer, Caterpillar)

0
uncheck

Comments

Question 6

Do you have any comments or other points that you would like to share?




You too, create your online questionnaire!
It's free and easy.
Let's go!
▲