Have you read our SRM Flash Infos ? It's the moment of truth !
This quizz will not take you more than 10 minutes :)
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Question 1
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Question 2
Select one choice :)
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Question 3
Multiple selection possible :)
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Question 4
Select one choice :)
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Question 5
Multiple selection possible :)
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Question 6
Multiple selection possible :)
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Question 7
Select one choice :)
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Question 8
0 = "priority 0"
1 = "priority 1"
Choice | Priority |
---|---|
- Outgoing contact call : "The member is terrible, he hung up on me!" | |
- SOFi commentary : "The members wants to be joined only by mail, doesn't answer the phone". | |
- Manage courier investigations : "The delivery guy probably stole the package, he seemed to be incompetent". | |
- Return slip management : "The member is flagged, double-check his return. Probably a fraudster". | |
- SOFi commentary : "The member credit card numbers are : 4978 4555 6776 8909". | |
- Post-it note on your desk : "Call back the member for the claim file before 4pm". |
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Question 9
Select one choice :)
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Question 10
Multiple selection possible :)
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Question 11
Multiple selection possible :)
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Question 12
Multiple selection possible :)
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Question 13
0 |
uncheck
|
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Question 14