In addition of following BPM project basic principles, i.e Organization, Governance, Methodology, Resources, Technology and Tools, we think there are also two fundamental ingredients for making the recipe working, as necessary than salt and pepper:
? A good positioning within the management structure.
? And the certainty that the process will generate gains (earnings) that will allow company to get a significant ROI - Return On Investment.
On those two topics, we have in our BPM book given our opinion and/or some tips. Today we need yours!!
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