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SURVEY FOR LEADERS FROM THE SECTOR «SERVICE TO PERSON»

Dear Sir, Madam,

The questionnaire in which you are going to participate was created as part of a study to write a final thesis on "How does the implementation of a remote scoring / pointing system contribute to optimize the working time self-management?"

As a professional in this sector, I invite you to answer these questions.
Your answers will only be used for statistical purposes, completely anonymously. However, if you wish to include the name of your structure in my study to support my research, you can mention it in question 3.

Thank you in advance for your collaboration.

mandatory answer

Question 1

Enter a pseudonym

mandatory answer

Question 2

What position do you hold?

Comments

mandatory answer

Question 3

Since how long are you working in the sector «Service to person»?

Question 4

What is the name of your company? (It will be mentioned only to support my research. However, if you wish to stay anonymous, please do not indicate anything)

mandatory answer

Question 5

How many employees work in your structure?

mandatory answer

Question 6

Which remote hourly scoring/pointing system do your employees use? (several possible answers)

Comments

mandatory answer

Question 7

Is your remote hourly scoring/pointing system combined with self-management software?

Comments

mandatory answer

Question 8

When did you set your remote hourly scoring/pointing system?

mandatory answer

Question 9

What were your employees's forms of reluctance or fear when the system was announced? (several possible answers)

Comments

mandatory answer

Question 10

Did your employees receive a training prior to the usage of this system?

mandatory answer

Question 11

Do the empoyees complain about problems with their remote hourly scoring/pointing?

Question 12

Which kinds of problems do they have? Please describe:

Question 13

How do you address/solve these problems? Please describe:

mandatory answer

Question 14

Are you having problems with your employees self-management?

uncheck

Comments

mandatory answer

Question 15

Do you have problems using your scoring/pointing system?

mandatory answer

Question 16

What do you see as benefits using this system? (several possible answers)

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mandatory answer

Question 17

What do you see as disadvantages using this system? (several possible answers)

Comments

Question 18

What do you think needs to be improved for better self-management efficiency?
Please describe:

mandatory answer

Question 19

On a scale of 0 to 5, how would you rate the effectiveness of the system?

0
uncheck

Question 20

How much per employee does the implementation/usage of the system cost?
Please describe:

mandatory answer

Question 21

What kind of support do you use to coordinate between different services/departments and tasks performed to the one person? (Doctors, house keeper, nurse...)
Please describe:

Question 22

How do you see the self-management in the future?
Please describe:

mandatory answer

Question 23

What are the strengths of the self-management software you are using?
Please describe:

Question 24

Do you have any suggestions for improving this software?
Please describe:

mandatory answer

Question 25

Overall, are you satisfied with the self-management system?

mandatory answer

Question 26

You are

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Question 27

How old are you?

mandatory answer

Question 28

Your company is operating in the area..

Comments

mandatory answer

Question 29

Where is your head office located?
Please mention:

Question 30

How many customers benefit from your services? (optional answer)
Please mention:

Thanks
Thank you very much for your answers and for the time you have given me.




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