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ARTIFIL's satisfaction questionnaire

mandatory answer

Question 1

Thank you to enter here your pseudonym

PART 1 : PROFILE

mandatory answer

Question 2

Name of your company :

mandatory answer

Question 3

Your business sector :

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mandatory answer

Question 4

Your first '& last name :

mandatory answer

Question 5

Your post :

PART 2 : REQUEST MANAGEMENT

mandatory answer

Question 6

What is your level of satisfaction on the easiness to contact your interlocutors ?

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mandatory answer

Question 7

What is your level of satisfaction on our reactivity to make out an offer ?

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mandatory answer

Question 8

What is your level of satisfaction on the competitivity of our offers ?

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mandatory answer

Question 9

Do you think our offers are sufficiently clear and detailed concerning the technical information ?

If "Not at all" or "Rather no", please justify your answer.

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Comments

mandatory answer

Question 10

Do you think our offers are sufficiently clear and detailed concerning the price ?

If "Not at all" or "Rather no", please justify your answer.

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Comments

mandatory answer

Question 11

Do you think our offers are sufficiently clear and detailed concerning the person in charge of your project ?

If "Not at all" or "Rather no", please justify your answer.

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Comments

mandatory answer

Question 12

What is your level of satisfaction on our ability to advise you and to optimize your projects ?

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PART 3 : ORDER MANAGEMENT

mandatory answer

Question 13

What is your level of satisfaction on the respect of the delivery deadline ?

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mandatory answer

Question 14

Have you submitted any claim following your order ?

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mandatory answer

Question 15

If "Yes" Question 13, what is your level of satisfaction on our ability to deal with your claims in terms of reactivity ?

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mandatory answer

Question 16

If "Yes" Question 13, what is your level of satisfaction on our ability to deal with your claims in terms of answer's quality ?

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PART 4 : PRODUCT(S) QUALITY

mandatory answer

Question 17

What is your level of satisfaction on the packaging of your product(s) ?

If "Not Satisfactory" or "Moderately satisfactory", please justify your answer.

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Comments

mandatory answer

Question 18

What is your level of satisfaction on the quality of your product(s) ?

If "Not Satisfactory" or "Moderately satisfactory", please justify your answer.

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Comments

mandatory answer

Question 19

What is your level of satisfaction on the respect of your product(s) characteristics ?

If "Not Satisfactory" or "Moderately satisfactory", please justify your answer.

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Comments




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