SATISFACTION SURVEY - LE CLUB ACCORHOTELS 2013 \"DREAM STAYS\"

mandatory answer

Question 1

Thank you to enter here your pseudonym

Question 2

Your gender

Question 3

Your age group

Question 4

You have been a Le Club Accorhotels member since:

Question 5

Your Le Club Accorhotels status level

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Question 6

In your opinion, what is a \" Dream Stay\" offer? ( several answers possible)

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Question 7

What \"Dream Stay(s) have you booked?

Question 8

Have you already taken advantage?

Question 9

Was the offer you received sufficiently clear?

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Question 10

Are you interested in this type of proposal?

Question 11

If yes: 1. Do you consider this type of proposal to be exclusive?

Question 12

If yes: 2. Would you like to receive new offers?

Question 13

If yes, how often?

Question 14

For a stay of what duration?

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Question 15

Would you say that this type of proposal incites you to stay at Accor to earn more loyalty points that you can use for Dream Stays?

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Question 16

Would you recommend to your friends and family that they join this loyalty program to take advantage of such offers?

Question 17

Hotel stay (if already taken place): Did the stay match the description?

Question 18

Have you already used your Le Club Accorhotels points?

Question 19

If yes, how?

Question 20

Have you already participated in similar operations organized by other loyalty programs?

Question 21

If yes, which ones, organized by which program(s)?

Question 22

Your comments and suggestions for improvement