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CUSTOMER SATISFACTION QUESTIONNAIRE

Our organization, in its effort to constantly improve its service would therefore like to ask you to contribute to our effort by stating comments or remarks. Your criticism shall be a useful guide.

mandatory answer

Question 1

Kindly input your Name, Position, Company Name and Address.

1. Please select the degree of satisfaction for each of the following. (1 - Very poor - 5 – Excellent ☺)

mandatory answer

Question 2

Swiftness in providing Order confirmation and shipping document.

uncheck

mandatory answer

Question 3

Responsiveness to order details and product enquiry

uncheck

mandatory answer

Question 4

Understanding your needs on price, product, delivery

uncheck

mandatory answer

Question 5

Understanding your needs on price, product, delivery.

uncheck

mandatory answer

Question 6

Quality of cooperation from related department

uncheck

mandatory answer

Question 7

Response on issues pertaining to invoices

uncheck

mandatory answer

Question 8

In order to better evaluate the data, please mention certain events that caused unpleasantness or areas of improvement which was not mention above.




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