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AKWEL TRAVEL OFFICE SATISFACTION SURVEY

Regardful about the continuous improvement of our services and in order to best meet your expectations, the AKWEL Travel Office has set up this satisfaction survey.
All data collected remains confidential and will be treated anonymously.
Thank you for taking the time to answer our questionnaire.

mandatory answer

Question 1

Could you give us your name please?

mandatory answer

Question 2

How do you evaluate the Service quality of the Travel Office?

uncheck

Comments

mandatory answer

Question 3

How do you evaluate the service quality of your Travel Agent ( Welcome, reactivity, contingency management….)?

uncheck

Comments

mandatory answer

Question 4

Are you satisfied about Travel Office access (mail, phone…)?

uncheck

Comments

mandatory answer

Question 5

Are you satisfied about your Travel Agent availability?

uncheck

Comments

mandatory answer

Question 6

Are you satisfied about your travel organization for flights?

uncheck

Comments

mandatory answer

Question 7

Are you satisfied about your travel organization for trains?

uncheck

Comments

mandatory answer

Question 8

Are you satisfied about your travel organization for hotels?

uncheck

Comments

mandatory answer

Question 9

Are you satisfied about your travel organization for car hiring?

uncheck

Comments

mandatory answer

Question 10

Are you satisfied about your relational level with The Travel Office?

uncheck

Comments

mandatory answer

Question 11

Are you satisfied about the processing time of your travel requests?

uncheck

Comments

mandatory answer

Question 12

Have you any suggestion / recommendation to improve your experience with the Travel Office?




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