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Satisfaction Survey about the logistics

Missions entrusted to me as part of my internship, whose Satisfaction Survey of logistics service.
This questionnaire will be distributed to all sites of the Chantelle group.

mandatory answer

Question 1

Thank you to enter here your pseudonym

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Question 2

Concerning the Customer service:
How do you find the availability of the staff?

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Comments

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Question 3

Concerning the Customer Service:
How do you find the quality of reception?

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Comments

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Question 4

Concerning the Customer Service:
How do you find reliability answers?

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Comments

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Question 5

Concerning the Customer Service:
How do you find the quality of the answers?

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Comments

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Question 6

Concerning the Customer Service:
How do you recall factories?

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Question 7

Concerning the Customer Service:
How do you find the speed of service?

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Question 8

Concerning the Customer Service with email:
How do you find the time limits of the answers?

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Question 9

Concerning the Customer Service with email:
How do you find reliability answers?

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Comments

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Question 10

Concerning the Customer Service with the forwarded documents:
How do you find the quality of the documents?

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Comments

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Question 11

Concerning the Customer Service with the forwarded documents:
How do you find the reliability of documents?

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Question 12

Concerning the Customer Service with the forwarded documents:
How do you find the time limits?

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Comments

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Question 13

Concerning the Customer Service:
How do you find the emergency management?

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Question 14

Concerning the Customer Service:
How do you manage priorities?

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Question 15

Concerning the Customer Service:
How do you manage various problems? (Conversion issue, problem departures trucks ...)

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Comments

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Question 16

Regarding Logistics Store:
How do you find the quality of phone reception?

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Comments

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Question 17

Regarding Logistics Store:
How do you find the quality of the answers?

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Comments

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Question 18

Regarding Logistics Store:
How do you find the time limits of the answers?

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Comments

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Question 19

Regarding Logistics Store:
How do you find the responsiveness to demands?

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Comments

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Question 20

Regarding Logistics Store:
How do you find the packaging of raw materials?

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Comments

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Question 21

Regarding Logistics Store:
How do you identify the raw materials?

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Question 22

Regarding Logistics Store:
How do you find the correlation between the quantities announced and the quantities shipped?

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Comments

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Question 23

Regarding Logistics Store:
How do you find the quality of the loading of the truck?

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Question 24

Regarding the service Billing '& Customs:
How do you the availability of staff?

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Comments

Question 25

Regarding the service Billing '& Customs:
How do you find the quality of reception?

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Comments

Question 26

Regarding the service Billing '& Customs:
How do you find the quality of the answers?

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Comments

Question 27

Regarding the service Billing '& Customs:
How do you find the time limit of the answers?

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Comments

Question 28

Regarding the service Billing '& Customs:
How do you track records?

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Comments




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